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Privacy Policy

DATA SECURITY

LKG uses Secure E-Commerce software which employs industrial strength encryption and Secure Socket Layer (SSL) technology to ensure that your order data is secure and that LKG’s order data on the internet service provider’s server is secure. If your browser does not support SSL, or if you don’t want to send your credit card information via the web, just call LKG at 416-293-0312 or toll free 1-800-268-4011 to complete your order. To complete your order, we will need your name, billing address, credit card information, shipping address, phone number and the exact names of the items you are purchasing. See below under the heading, “Confidentiality Warning”. Notwithstanding the foregoing, absent the use of encryption, the Internet is not a secure medium and privacy cannot be ensured. Internet e-mail is vulnerable to interception and forging. LKG will not be responsible for any damages you or any third party may suffer as a result of the transmission of confidential information that you make to LKG through the Internet, or that you expressly or implicitly authorize LKG to make, or for any errors or any changes made to any transmitted information.

DATA COLLECTION AND USE

When you order, we need to know your name, e-mail address, mailing address, credit card number and credit card expiration date. This information enables us to proceed and fill your order and to notify you of your order status. If you participate in a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners. We know e-mail addresses and other personally identifying data about visitors to this site only when voluntarily submitted or posted to us. When you complete an on-line survey, we ask for contact information (e.g., your e-mail address) and, sometimes, demographic information (e.g., your age, postal code and shopping habits). We use contact data from our surveys to send you information and to reach you if necessary. You can opt out of receiving future mailings from us. We do not share any personally identifying data about our guests with anyone outside of LKG, its parent, affiliates, subsidiaries, operating companies and other related entities. Information about the activity of visitors to this site is provided automatically when you sign in. We use this information for internal review in aggregate. We maintain strict security over all the information you share with us and use this information to support your guest relationship with us and improve your shopping experience: We personalize your shopping experience by using your information on purchases to guide our future recommendations of items that might interest you. Only LKG (or people working on behalf of LKG) will send you these communications. We monitor guest traffic patterns and site usage to help us develop the design and layout of the on-line store. We may use the information we collect to notify you occasionally of important functionality changes to the web site, LKG services and special offers we think you’ll find valuable. You can opt out of receiving further marketing information from LKG at any time. Just tell us when you give us your personal information. Contact us or call us at 416-293-0312 or toll free 1-800-268-4011.

GENERAL TERMS AND CONDITIONS PROPRIETARY RIGHTS

All materials on this site, including images, illustrations, audio clips, video clips, special games, surveys and special promotions, are protected by intellectual property rights owned and controlled either by LKG or its affiliates and subsidiaries, or by third parties who have licensed their material to LKG. Material from the LKG web site may not be copied, downloaded, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the prior written consent of LKG or except as specifically permitted on this web site. Modification of material or use of material for any purpose other than your own personal, non-commercial, institutional or home use is a violation of copyrights and other intellectual property rights. The use of any such material on any other web site or networked computer is prohibited. The trademarks, logos and service marks that you see on this site are registered and unregistered marks of LKG or its affiliates and subsidiaries, or third parties who have licensed the use of such marks to LKG. Nothing in this site grants any license or right to use any marks displayed on this site without the written permission of the owner of the mark. Your misuse of the marks displayed on this site or any other content on this site is strictly prohibited. LKG may be contacted at: 1-10 Newgale Gate, Scarborough, Ontario, M1X 1C5 Phone:416-293-0312 Toll Free:1-800-268-4011Facsimile:416-293-9543. LKG makes no representation that materials on the site are appropriate or available for use in locations other than Canada. Those who choose to access this site from locations outside of Canada do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws apply. LKG welcomes your comments on our merchandise and services, including the LKG web site. However, any notes, messages, billboard postings, ideas, suggestions or other material that you submit to LKG will become property of LKG. LKG is entitled to use any material that you submit for any type of use forever in any media whether known now or developed later. When you submit material to the LKG site, you agree that LKG has the right to publish the material for any use as outlined above including, but not limited to, promotional and advertising purposes, without compensation to you of any kind. As a result, we must ask that you do not send us any original creative materials such as stories, product ideas or artwork. LKG is not responsible for any material posted on our current or future bulletin boards, chat rooms or other forums. You agree not to submit any content which: (a) libels, defames, invades privacy or is obscene, vulgar, pornographic, profane, indecent, abusive or threatening; (b) infringes any intellectual property or other right of any entity or person, including, but not limited to, violating anyone’s copyrights or trademarks; (c) violates any law; (d) advocates or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state or federal law; (e) advertises or otherwise solicits funds or is a solicitation for goods or services; or (f) contains a virus or other harmful component. LKG has NO OBLIGATION to monitor the bulletin boards or chat rooms. However, LKG reserves the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, and further reserves the right to edit, refuse to post, or to remove any information or materials, in whole or in part, that LKG, in its sole discretion, deems objectionable or in violation of these terms of use. You agree to indemnify LKG, its officers, directors, employees, agents, distributors, vendors, subsidiaries and affiliates from and against any and all third-party claims, demands, liabilities, costs or expenses, including reasonable attorneys’ fees, resulting from your breach of any of these terms and conditions.

“COOKIES”

“Cookies” are small pieces of information stored by your browser on your computer’s hard drive. Cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that.

CONSENT

By using our website, you agree that LKG may collect and use this information. If we change our privacy policy, we will post the changes on this page so you are always informed about what information we collect, how we use it and under what circumstances we disclose it.

LOUISE KOOL & GALT LIMITED WEB SITE TERMS & CONDITIONS OF USE AND APPLICABLE POLICIES

NOTICE AND ACCEPTANCE

BY USING THIS SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THESE TERMS OF USE.

If you do not agree with any of the Terms of Use, do not use this site. This site is owned and operated by Louise Kool & Galt Limited (“LKG”) a Canada corporation, from its offices at 1-10 Newgale Gate, Scarborough, Ontario, M1X 1C5. LKG reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations or updates.

LINKED SITES

THE LINKS IN THESE SITES WILL LET YOU LEAVE LKG’S WEB SITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF LKG AND LKG IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE. LKG IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY LKG OF THE LINKED SITE.

DISCLAIMER

The materials in the LKG site are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, LKG disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, with respect to the LKG site and any web site with which the LKG site is linked. LKG does not warrant the functions, information or links contained on these sites or that their contents will meet your requirements, that these sites or their contents are fit for any particular purpose or that the operations of the LKG network or its contents will be uninterrupted or error-free, that defects will be corrected, or that these sites or the server that makes them available are free of viruses, worms or other harmful components. LKG does not warrant or make any representations regarding the use or the results of the use of the materials in these sites in terms of their correctness, accuracy, reliability or otherwise. You (and not LKG) assume the entire cost of any necessary servicing, repair or correction.

LIMITATION OF LIABILITY

Neither LKG, its parent, nor its affiliated or related entities or its content providers are responsible or liable to any person or entity whatsoever for any direct or indirect loss, damage (whether actual, consequential, punitive, special or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from any information or opinions provided on the LKG site or from the use of, or the inability to use LKG materials. You specifically agree that LKG is not liable for any defamatory, offensive, or illegal conduct of any user. If you are dissatisfied with the LKG site or any materials on the site, or with any of LKG’s terms and conditions of use, your sole and exclusive remedy is to discontinue using the LKG site.

TERMINATION

These terms and conditions of use constitute an agreement that is effective until terminated by LKG at any time without notice. LKG may terminate your right to use this site immediately, without notice to you if, in the sole discretion of LKG, you fail to comply with any of these terms and conditions of use. In the event of termination, you are no longer authorized to access the bulletin boards, chat rooms, and other benefits of this site; and the restrictions imposed on you with respect to material copied or downloaded, the disclaimers and limitations of liabilities set forth in these terms and conditions of use, shall survive the termination of this agreement. These terms and conditions of use constitute the entire agreement between you and LKG related to this site.

GOVERNING LAW

This agreement is governed by and shall be construed in accordance with the laws of the Province of Ontario without giving effect to any principles of conflicts of law. You agree to bring any claims against LKG exclusively in the courts of Ontario. If any provision of these terms of use proves unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and will not affect the validity and enforceability of any remaining provisions.

NO SOLICITATION

No part of the site should be taken to constitute an offer or solicitation to buy or sell products or services outside Canada. Products or services mentioned on the site are only available for sale to persons in Canada.

COMPLIANCE WITH LAWS

You agree that your use of the site shall not violate any applicable local, national or international law, including but not limited to any regulations having the force of law. Some jurisdictions may have restrictions on the use of the Internet by their residents. You agree not to impersonate another person in your use ofthe site or the sending of any e-mail to an address listed on the site.

VIRUSES

While every effort is made to ensure that all information provided at the site does not contain computer viruses, you should take reasonable and appropriate precautions to scan for computer viruses and should ensure that you have a complete and current backup of the applicable items of information contained on your computer system. You should pay specific attention to some of the newer viruses that have been written to automatically execute when an infected word processing document is loaded into certain word processing programs.

“OPERATIVE” TERMS OF PAYMENT

Orders must be accompanied by active Visa or Mastercard account information and complete shipping and contact information. Some institutional customers may obtain credit. Please call us to obtain a credit application or go to the contact us section of this website to email your request. Overdue accounts will be charged 1.5% per month
(18% per annum) on amounts past due.

COPYRIGHT

Copyright 2013 Louise Kool & Galt Limited. Not responsible for typographical errors. Please note: Photographs on this website are not intended to show proper use of equipment or materials. We will not be held responsible for misuse of products.