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Your Satisfaction is Always Guaranteed!

Satisfied Child

At LKG, we strive to provide you with the best service in our industry. To that end, we offer a 100% QUALITY GUARANTEE on ALL products in this catalogue for at least 1-year after purchase. Many products, such as LKG Furniture, have multi-year warranties—please see individual product descriptions for details. To assist you in ordering, we make sure to give you complete information about every product we sell. Product dimensions and detailed descriptions are provided for all items in the catalogue. If you need additional information, our Customer Service Department is available with complete product specs. You can order from Louise Kool and Galt with confidence. We pre-select only the very best offerings available in the marketplace. In addition, we always investigate product returns thoroughly; if a product is not up to snuff, we discontinue the product immediately. You can count on us to protect your interests and deliver only top quality goods! We do know, however, that you may occasionally receive a product that does not meet your needs. In that event, we are pleased to accept a return on ANY product from our current catalogue within 30 days of receipt. Just call our Customer Service Department to obtain a Return Authorization Number and mail the item back to us. In some cases, for example items ordered in error, you will be responsible for a restocking fee.

We promise complete orders and timely delivery, or we pay the freight!

Over the past two years we have delivered 94% of the items you have ordered from us on the first delivery. And you do not have to wait long for your order, we ship them within three days on average!

However, if we do not ship everything on our first try we will take responsibility for it! We are glad to pay the freight on any back-order, even as far as remote provincial forwarding points!

We don’t just make promises, we walk our talk at Louise Kool & Galt!!

Have a Problem? Please Complain!

We listen to our customers and will use your comments to improve our services. When you help us by letting us know when you are unhappy, everyone benefits! agen bola

Customer Service Contact:

Hours: 8:30 am – 5:00 pm Eastern Time

Phone: 416-293-0312 or toll free 1-800-268-4011

Fax: 416-293-9543 or toll-free 1-800-482-7905

Email: service@louisekool.com

Showroom

Hours: 8:30 am – 4:30 pm
Louise Kool & Galt
2123 McCowan Road
Scarborough, Ontario M1S 3Y6

Visit our Showroom and receive a 10% discount on your entire carry-out order!



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